Frequently Asked Questions

1) How Secure Is Your Website?
Your need for privacy is a priority. Because of this, we have taken the appropriate measures to secure all confidential information provided when making purchases.

2) Where Do You Ship To?
We ship in the US only.

3) What Size Are Your Coffee Bags?
All our coffees are at least a full 1-pound. Compare to others if you ever shop for coffee anywhere else. Many others sell their coffee in 12oz. and 14oz. bags.

4) Is Your Coffee Arabica?
We offer 100% High Grown Arabica. Our coffees are only of the highest quality available. Our coffee is roasted in small batches, no more than 50 lbs. at a time.The quality and freshness is 100%.

5) How Long Will It Take To Get My Order?
We roast and fill your order the same day to ensure freshness. We roast and prepare your coffee for you when you order, usually within 2-3 business days of the receipt of your order. We ship domestic packages using either Priority Mail or UPS and the delivery time will vary from 2-7 business days from the date your order is shipped.

Priority Mail packages should arrive 2-3 days after being shipped.

Next-Day Delivery orders will be shipped as requested and we will add a surcharge to shipping. 

We do provide tracking numbers and Delivery Confirmation numbers on all orders. You will receive an e-mail with this information when your product ships.

 If you have any questions please contact us at 814-516-2407.

6) What Payment Methods Do You Accept?
We accept Master Card, Visa, American Express and Discover.

7) Can I Order Over The Phone?
Yes. If  you are uncomfortable ordering online, we will be happy to assist you. We can be reached at 1-814-516-2407.

8) Do you accept C.O.D.'s or money orders?
We Do Not accept C.O.D.'s.
If you do not wish to use a credit card, you may print out the 'check out page' and mail it to us along with a money order. 

Our mailing address is :

Mountain Beans Coffee
607 Liberty Street
Franklin, Pa. 16323