Returns

If you are unhappy with any products you receive from MountainBeansCoffee please call us at 814-516-2407 for futher instruction. We will do everything possible to correct a problem and make sure you are happy.

If you have ordered product and you refuse shipment, you will be assessed return postage and a 15% restocking fee.

All Shipping charges are non-refundable.

Equipment Returns

We offer a 30-day guarantee on all our products.

Defective products are returned for Replacement Only, with the same product / model. Deviations from this policy may result in a 25% Returns Processing Service Charge.

All miscellaneous materials such as manuals, accessories and cables must be included. If any of these materials are missing, your account will be billed accordingly.

The return autherization number must be on the shipping label, not on the carton. Please Do Not write on the carton.